Privacy Policy

Last updated: 11 October 2026

This page explains what personal data HyperHealth collects through Henry (our AI assistant and booking system), why, and how it's handled.

Who we are

HyperHealth, Unit 4/5 Willowbrook S.C., Bellaghy, Charlestown, F12 T229, Ireland. Contact: info@hyperhealth.ie / 087-3655605.

What we collect

• Account details: name, email, phone number, and login credentials, if you register an account.
• Booking details: which treatments you book, dates, times, and any notes you add.
• Conversations with Henry: the questions you ask and the answers given, so we can review and improve them.
• Payment/balance records, if your account has a prepaid balance — amounts and transaction history, not card details (we don't process card payments through Henry).

Why we collect it

To provide the service you're asking for: answering your questions, managing bookings, keeping your account secure, and improving Henry's knowledge base over time. We don't use your data for advertising, and we don't sell it to anyone.

Who we share it with

We use a small number of service providers ("processors") to run Henry:

• Google Firebase — hosting our database and handling secure login.
• Anthropic — the AI provider that generates Henry's responses to your messages.
• Resend — sending account-related emails (registration, password resets).

These providers process data on our behalf under their own data protection agreements. Some may process data outside the EU/EEA (e.g. the US); where that happens, it's covered by appropriate safeguards such as Standard Contractual Clauses.

Cookies & local storage

Henry does not use advertising or tracking cookies, and we don't run analytics tools that track you across sites. If you log in, your browser stores a login token using "local storage" (similar to a cookie) purely so you stay logged in — this is strictly necessary for the service to work and is not used for tracking or advertising.

How long we keep it

We keep account and booking data for as long as your account is active, or as needed for legitimate business/legal reasons (e.g. financial records). You can ask us to delete your account and data at any time.

Your rights

Under GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to how it's processed. To exercise any of these, contact us at info@hyperhealth.ie.

Questions

If you have any questions about this policy or how your data is handled, contact us at info@hyperhealth.ie or 087-3655605.

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